Privacy Policy
Quality Hotel Dudley Privacy Policy and Disclosure
Quality Hotel Dudley directly, or through its third-party vendors collects on or from this website certain information provided by its customers so that it can provide its hotel services and products, including the ability to make reservations for Quality Hotel Dudley on-line. A list of website names ("URLs") to which this Policy applies is set forth below:

www.qualityhoteldudley.co.uk

Categories of Information Millennium Collects

Reservations
To process a reservation for Quality Hotel Dudley, the hotel will ask for the customer’s name, mailing address, billing address, electronic-mail information, telephone number, credit-card information, arrival and departure dates, and airline frequent-flier information or information on similar customer-loyalty programs. The hotel also asks for the customer’s room preferences and any special requests or needs.

Customer Service
When Quality Hotel Dudley customers make customer-service requests, the hotel will ask for the customer’s name, mailing address or electronic-mail information, telephone number and other information that will allow the hotel to respond to the request or to resolve any problems.

Contests
Quality Hotel Dudley sometimes offer special promotions, contests, or sweepstakes through which customers can win prizes. Each of these promotions, contests and sweepstakes will have a set of terms and conditions that apply to that event. In some cases, the customer is automatically entered in the contest simply by using the hotel website or meeting some other condition for that contest. In entering such a promotion, contest, or sweepstake, the customer’s name, electronic-mail address, or other personal information will be collected to identify the customer and for notification purposes.

Cookies
"Cookies" are bits of electronic information (strings of text) that a computer user’s browser and operating system store on the user's computer hard drive. For example, cookies can store a user's electronic personal identification and password, identify which parts of a website the user visits, and keep track of purchases or selections the user made on visits to the website. The use of cookies is quite common.

Quality Hotel Dudley may issue and use cookies to enhance the customer's visit and the services offered on the sites. Websites often consist of many pages of content. Cookies allow the customer to find the information and offers of interest quickly and easily.

The hotel may issue and use cookies to keep track of the areas of the websites that interest customers. In doing so, the hotel can determine aspects of websites that are most popular. Improvements and updates to the Quality Hotel Dudley website are often based on such data. This information can be tracked best with cookies.

Customers who visit websites may be presented with targeted advertising and special offers both directly through the website and from electronic mail based on preferences collected by cookies.

Customers who register under websites and allow their computers to accept cookies provide information by which Quality Hotel Dudley can both align the customer with his or her personal preferences and provide faster and easier access to the Quality Hotel Dudley website's benefits.

Customers can choose to accept or reject cookies by modification to the computer browser. These options are generally set forth in files or menus listing "Internet Options".

Use of Information Collected
Quality Hotel Dudley may share the customer information it collects with its personnel and with the owners and operators of Quality Hotel Dudley. The hotel may also share information with select third parties who offer goods or services that may be of interest to Quality Hotel Dudley customers. Quality Hotel Dudley may also share such information with other companies with whom it has entered into cooperative or co-sponsored promotions, products, or services. When customers use credit cards to purchase goods or services, the hotel may share information provided by customers with the credit card company.

Legal Requirements
Quality Hotel Dudley will also disclose customer information, without the customer's permission, if the owner believes, in good faith, that such disclosures are required by any applicable law or court order or if such disclosures are necessary to investigate activities that may be harmful or injurious to the Quality Hotel Dudley website, to hotel guests, employees, or agents.

Service Providers
Quality Hotel Dudley relies on third parties to provide services both through the hotel website and in other communications. While Quality Hotel Dudley generally requires such providers to conform to these privacy policies and guidelines, the hotel cannot control and shall not be responsible for their conduct if they fail to abide by these policies and guidelines.

Third Party Websites
Quality Hotel Dudley cannot control and is not responsible for the collection of personal information by third-party websites, including websites owned or controlled by hotel room sellers, travel companies, or other distributors or any websites not controlled or authorized by the hotel. Customers may be able to access third-party websites through links on the Quality Hotel Dudley website. Such third-party websites have their own separate privacy practices. Quality Hotel Dudley has no control over and no responsibility or liability for the practices and policies implemented by such third parties on their websites. Certain third-party websites may have received permission from the hotel to use Quality Hotels trademarks, but may not provide a link to this Privacy Policy and disclosure. Customers should communicate directly with such websites to get information about their privacy practices and policies.

This Policy and Disclosure does not cover customers who enter the Quality Hotel Dudley website through links from non-Quality Hotel sites, such as those of advertisers or other content providers.

Privacy Policy Changes
Quality Hotel Dudley reserves the right to make changes to this Privacy Policy and Disclosure. The hotel will post such revisions by a link on this website.

Effective Date
This Privacy Policy and Disclosure became effective as of September 5th, 2007.